❓ Frequently Asked Questions (FAQs)



1. What types of jewelry do you offer?

We offer a curated collection of elegant jewelry, including rings, necklaces, bracelets, and earrings — designed for everyday wear and special occasions alike.


2. Is your jewelry made with real materials?

Yes! All our pieces are crafted using high-quality materials such as sterling silver, gold plating, and carefully selected gemstones to ensure beauty and durability.


3. How can I find my ring size?

We provide a simple ring sizing guide you can refer to before making your purchase.

If you need further help, feel free to reach out to us at [email protected] — we’ll be happy to assist!


4. How long does shipping take?

Orders are usually processed within 1–2 business days.

Shipping times vary based on your location, but typically:

  • USA: 3–7 business days
  • International: 7–14 business days

You’ll receive a tracking link once your order ships!


5. Do you ship internationally?

Yes, we proudly ship worldwide.

International shipping rates and delivery times will be displayed at checkout based on your destination.


6. Can I return or exchange my order?

Of course! We offer a 7-day return policy from the date you receive your order.

Items must be unworn and in original packaging. For more details, please visit our Return Policy page or contact us directly.


7. What if my jewelry arrives damaged?

We take great care in packaging, but if your item arrives damaged, please contact us immediately with photos.

We’ll arrange a replacement or refund as quickly as possible.


8. How can I contact customer support?

You can reach us by:

  • Email: [email protected]
  • Phone: +1 (234) 567-8901
  • We usually reply within 24 hours on business days.

🌟 Still have questions?

We’re always happy to help.

Contact Us and we’ll get back to you as soon as possible!