🔄 Return & Exchange Policy

At Hayat Jewels, your satisfaction is our priority.

If you're not completely happy with your purchase, we're here to help.

🧡 Return & Exchange Window:

• Items can be returned or exchanged within 7 days of receiving your order.

📋 Return Conditions:

• Items must be unused, unworn, and in original packaging.
• Customized or personalized items cannot be returned unless defective.

🔁 How to Initiate a Return:

1. Email us at [email protected] with your order number and reason for return.
2. Our team will guide you through the return or exchange process.

💵 Refunds:

• Refunds are issued to your original payment method within 5–7 business days after we receive and approve the return.
• Shipping fees are non-refundable unless the product is defective.

🚚 Return Shipping:

• Return shipping costs are the customer's responsibility unless the return is due to our error or a defective item.

✨ Thank you for trusting Hayat Jewels. We’re honored to be part of your special moments.